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Career Opportunity Details

Assistant Front Desk Manager

Hotel:The Royal Pacific Hotel & Towers, Hong Kong
Department:Front Office
Job Title:Assistant Front Desk Manager
Job Responsibilities:
  • Welcome guests and address their needs in polite and professional manner
  • Manage front desk associates to ensure excellent guest service
  • Take reservations and perform check-in and check-out services
  • Supervise and control the performance, attitude, appearance and conduct of all Front Desk associates
  • Plan and supervise shift schedules and duties for Front Desk associates
  • Ensure that staffs follow proper procedures for guest security, financial transactions, and dress codes
  • Perform other duties management deemed necessary
  • Good communication and interpersonal skills
  • 5 years operational experience with at least 1 year in supervisory role
  • Good command of English, Cantonese and  Putonghua
Closing date:20 Feb 2019
Apply Now

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